Support | Castle Flooring Solutions

Our Support Policy

[vc_column_text]

To get a pre-purchase advice, you may post in the theme’s forum.
To get a response more promptly, you are recommended to use our Ticket-system.
We try to answer your questions within 1-10 hours. However, if any delay occurs, it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we can resolve it effectively.

[/vc_column_text]

[vc_column_text]

Please note! We do not provide support, if you do not have the purchase code.
Item support does not include:
1. Customization and installation.
2. Support for third party software and plugins.

[/vc_column_text]

[vc_row css=”.vc_custom_1449052136583{background-color: #ffffff !important;}”][vc_column]

[/vc_column][/vc_row][vc_row full_width=”stretch_row” scheme=”light”][vc_column]

[/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1449069687256{background-color: #ffffff !important;}”][vc_column]

[/vc_column][/vc_row][vc_row full_width=”stretch_row” scheme=”light”][vc_column]

[/vc_column][/vc_row]